My link isn't redirecting
404s, wrong destinations, and unavailable slugs.
The short URL 404s
Either the link (or that specific short URL) was deleted, or it's past its expiration date. Deletion is permanent - there's no restore, so you'll need to create a new link if that's what happened.
It redirects to the wrong place
Check the link's destination URL, and check whether it has geo or device redirect rules that might be sending your test visit somewhere other than the main destination.
A custom slug says it's unavailable
Slugs are unique per domain, so someone (possibly a different link of yours) is already using it on that domain. Try a different slug or a different domain - see Slugs and link expiration.
The destination itself doesn't load
That's outside GoloLink - the redirect worked, but the destination page is down or moved. Use the Redirect Checker to confirm exactly where the link ends up and what status it returns.
Related articles
Analytics are delayed - Expected lag, not lost data.
My analytics isn't updating - Give it a few minutes - dashboard views can lag slightly.
My analytics look wrong - Clicks not showing, delayed data, or numbers that don't match another tool.
Attribution isn't working - Usually means the link isn't attached to the video yet.